A free program for Android, by TrustYou GmbH.
What is TrustYou?
TrustYou is the world's first all-in-one guest feedback platform. We provide hotels the ability to manage guest reviews while on the go. This helps them to better understand their guest experience, to see which parts of their hotel they are doing well and which areas need improvement. We are also able to see how they are doing compared to the competition, and even to other hotels in the same category.
This allows them to make decisions based on the actual data, instead of just relying on their intuition or guesswork.
TrustYou also provides hotels with an opportunity to improve their reputation. We make it easy for them to respond to reviews and complaints in the moment. We also allow them to easily and quickly send a follow-up email to the guest to make sure they are being properly addressed.
Why TrustYou?
We believe that hotels should be able to manage their guest experience on the go. That's why we created TrustYou.